3 Steps to Save Local Digital Government

Read Eddie Copeland’s feature article for the Socitm Spring Conference:


His third step – changing the business model for relational services – picks up the key theme from our Policy Briefing: Using Digital Innovation to Generate Value. This briefing sets out to discuss ways in which digital innovation can been used in local government and the wider sphere of public services not only to improve efficiency but, more importantly, how it can be used to generate value for citizens and communities in their places. Based on material presented by Socitm’s Director of Policy & Research to a discussion session at the SOLACE Summit in Bournemouth (8 October 2015), it addresses: What is the problem we are trying to fix? What are the successes? What do we need to do? It concludes with a call to action with four key foundations for moving forward strongly as a sector: 1. Build a new collaborative digital leadership capability for the sector. 2. Harness data. 3. Build place-based platforms. 4. Create and share national scalable exemplars.

The Policy Briefing is available at:


3 Steps to Save Local Digital Government

One thought on “3 Steps to Save Local Digital Government

  1. only on the first of these 4 steps do I disagree. The leadership of local government needs to change; its not just digital capability that’s changed in some notable authorities where the culture of the business has changed – there’s not many yet, but the change is more about local government as a social enterprise than whether its digital in its style. And, as a impudent note, as the article is 3 steps, can you leave of the 4 one out?


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