Learning From Better Connected Live 2016

By Jos Creese, Socitm Associate Director and independent consultant

In the week that our Brexit-bound path became official, I felt it altogether more positive to look back to a milestone that highlights how far digital local government has come and the exciting possibilities ahead: the first Better Connected Live event.

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Learning From Better Connected Live 2016

ICT Training: How Come No-one’s Getting Any?

By Corinne Stratton, Socitm Research & Policy Manager

In Socitm’s 2014 benchmarking summary Making Do With Less, we analysed data from throughout 2013 and concluded:

The average user now only receives 0.85 days training per year – the lowest level since we started measuring it. […] However, user satisfaction with training effectiveness is increasing.

So: is the average user still getting hardly any training? And are they happy with what they’re getting?

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ICT Training: How Come No-one’s Getting Any?

Different perspectives on familiar problems

By Martin Ferguson, Socitm Director of Policy & Research

As Brexit debate intensifies towards the 23 June referendum, I thought I’d look to Europe, and our Swedish partner association KommITS. It recently held its 20th anniversary conference and I was delighted to join it, discovering different perspectives on familiar problems.

Taking place in the resurgent city of Malmö, Sweden, the conference saw more than 300 KommITS members, some 30 vendor partners, and an international delegation from Sweden, USA, Canada, UK, Holland and Belgium meet to gain new knowledge, discuss collaborative opportunities, forge relationships, and reflect on policy and practice back in our respective home countries.

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Different perspectives on familiar problems