Shortening the innovation cycle in local public services

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Successful innovation in one part of the public sector that ought to spread rapidly to other parts. After all, there’s no competition to worry about and lots of what is done is replicated all over the place. But of course, it doesn’t work like that in real life. There are many barriers, including procurement processes, cultures, hierarchies and above all, the business-as-usual, analogue thinking and practice still prevails in too many places. Continue reading “Shortening the innovation cycle in local public services”

Shortening the innovation cycle in local public services

Accessibility – Better Connected turns up the volume

By Vicky Sargent, Director, Better Connected Programme

The Better Connected programme is putting website accessibility under new levels of scrutiny.

People with disabilities account for around 15 per cent of the UK population, and for many of them, access to websites is vital. Accessibility should therefore be built into the design of websites as well as all third party software used to manage services, forms, and documents presented via websites. Website text, videos, and imagery must also be made accessible to all, including those using assistive technologies like text-to-speech screen readers or magnification software.

Continue reading “Accessibility – Better Connected turns up the volume”

Accessibility – Better Connected turns up the volume

Different perspectives on familiar problems

By Martin Ferguson, Socitm Director of Policy & Research

As Brexit debate intensifies towards the 23 June referendum, I thought I’d look to Europe, and our Swedish partner association KommITS. It recently held its 20th anniversary conference and I was delighted to join it, discovering different perspectives on familiar problems.

Taking place in the resurgent city of Malmö, Sweden, the conference saw more than 300 KommITS members, some 30 vendor partners, and an international delegation from Sweden, USA, Canada, UK, Holland and Belgium meet to gain new knowledge, discuss collaborative opportunities, forge relationships, and reflect on policy and practice back in our respective home countries.

Continue reading “Different perspectives on familiar problems”

Different perspectives on familiar problems

46 days in the life of a digital transformation newbie

By Anna Sexton, Socitm Head of Marketing and Digital Communications

I have been at Socitm for 46 days, joined two big events (the Socitm Spring Conference and Better Connected Live), connected with 100+ fascinating and passionate people, and this week seen 29 local authorities win awards for digital innovation (some pictured above).

Continue reading “46 days in the life of a digital transformation newbie”

46 days in the life of a digital transformation newbie