Shortening the innovation cycle in local public services

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Successful innovation in one part of the public sector that ought to spread rapidly to other parts. After all, there’s no competition to worry about and lots of what is done is replicated all over the place. But of course, it doesn’t work like that in real life. There are many barriers, including procurement processes, cultures, hierarchies and above all, the business-as-usual, analogue thinking and practice still prevails in too many places. Continue reading “Shortening the innovation cycle in local public services”

Shortening the innovation cycle in local public services

The Power of Empowerment: a unique course for women

By Chantelle Denny, Socitm Finance Director, who shares her experiences from a one-of-a-kind training programme

At first I was sceptical about attending the Empowering Women in a Digital World (EWDW) course. I don’t for one moment think I know it all, but I have several years’ experience of management and leadership at a senior level, so was this really designed for people like me?

Continue reading “The Power of Empowerment: a unique course for women”

The Power of Empowerment: a unique course for women

ICT Training: How Come No-one’s Getting Any?

By Corinne Stratton, Socitm Research & Policy Manager

In Socitm’s 2014 benchmarking summary Making Do With Less, we analysed data from throughout 2013 and concluded:

The average user now only receives 0.85 days training per year – the lowest level since we started measuring it. […] However, user satisfaction with training effectiveness is increasing.

So: is the average user still getting hardly any training? And are they happy with what they’re getting?

Continue reading “ICT Training: How Come No-one’s Getting Any?”

ICT Training: How Come No-one’s Getting Any?