Shortening the innovation cycle in local public services

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Successful innovation in one part of the public sector that ought to spread rapidly to other parts. After all, there’s no competition to worry about and lots of what is done is replicated all over the place. But of course, it doesn’t work like that in real life. There are many barriers, including procurement processes, cultures, hierarchies and above all, the business-as-usual, analogue thinking and practice still prevails in too many places. Continue reading “Shortening the innovation cycle in local public services”

Shortening the innovation cycle in local public services

Accessibility – Better Connected turns up the volume

 

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By Vicky Sargent, Director, Better Connected Programme

The Better Connected programme is putting website accessibility under new levels of scrutiny.

People with disabilities account for around 15 per cent of the UK population, and for many of them, access to websites is vital. Accessibility should therefore be built into the design of websites as well as all third party software used to manage services, forms, and documents presented via websites. Website text, videos, and imagery must also be made accessible to all, including those using assistive technologies like text-to-speech screen readers or magnification software.

Continue reading “Accessibility – Better Connected turns up the volume”

Accessibility – Better Connected turns up the volume

Digital transformation means making a difference

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By Nicola Graham, Socitm Vice President and Head of ICT at Aberdeenshire Council

It was perhaps when my teenage son returned home and could not stop talking about how the new technology at his school was going to make doing his schoolwork ‘amazing’, that I realised what making a difference really means.

Being a lively and curious 14 year old, he is arguably a natural with tech, and more scrutinising of it as a result – certainly more so than is typical of my generation. And in his excitement, I couldn’t help but smile. Not only at his enthusiasm, but at the irony of how his mum, in the job he describes as ‘boring’, helped bring about that new school technology.

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Digital transformation means making a difference

Local CIO Council: local authorities should join up public sector security

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By SA Mathieson, freelance analyst, journalist and editor of Socitm In Our View magazine

Local authorities should get on with securing the UK’s public sector IT rather than waiting for central government, according to speakers at the Local Public Service CIO Council (LCIOC) on 8 December in London.

Continue reading “Local CIO Council: local authorities should join up public sector security”

Local CIO Council: local authorities should join up public sector security

Health and social care – making the digital connections

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By Jos Creese, Socitm Associate Director and independent consultant. Originally published 8 November 2016, on LinkedIn.

This year the government announced that £4.2 billion will be spent on bringing the NHS into the digital age – paper free, kite-marked apps, digital records, click and collect prescriptions, free Wi-Fi in hospitals and citizen access to personal records which we can control and edit. The reality is far removed from this ambition, and the track record is littered with failed national programmes, such as Care.Data.

Continue reading “Health and social care – making the digital connections”

Health and social care – making the digital connections