By Corinne Stratton, Socitm Research & Policy Manager
In Socitm’s 2014 benchmarking summary Making Do With Less, we analysed data from throughout 2013 and concluded:
The average user now only receives 0.85 days training per year – the lowest level since we started measuring it. […] However, user satisfaction with training effectiveness is increasing.
So: is the average user still getting hardly any training? And are they happy with what they’re getting?