ICT Training: How Come No-one’s Getting Any?

corinne-classroomBy Corinne Stratton, Socitm Research & Policy Manager

In Socitm’s 2014 benchmarking summary Making Do With Less, we analysed data from throughout 2013 and concluded:

The average user now only receives 0.85 days training per year – the lowest level since we started measuring it. […] However, user satisfaction with training effectiveness is increasing.

So: is the average user still getting hardly any training? And are they happy with what they’re getting?

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ICT Training: How Come No-one’s Getting Any?